cancellation policy + service disclaimer

DISCLAIMER: Everyone's skin responds to tanning products differently.

  • The active ingredient in tanning solution is derived from sugar and is *clear*. It develops by science of oxidation (just like when you cut open an apple and leave it out, it turns brown). Some people are *more sensitive* to tanning products, and some are *more resistant*.
  • Your sensitivity to the product can vary based on the food you eat, products you use, medications you’re on, and the condition of your skin.
  • Filling out the mandatory new client form helps us understand your individual needs & preferences so your tan turns out how you want — natural looking and fit for a celebrity.

    I REPEAT:
    THE ONLY WAY TO RECEIVE APPOINTMENT CONFIRMATION IS TO BOOK ONLINE.

    You can view all our real time availability right here right now without delay for WEST HOLLYWOOD & SANTA MONICA. Just click on the location you'd like to book.

    CANCELLATION POLICY:

    • Prepared people get better tans: Unprepared and late people remain pale and get charged, *sorry*. There’s plenty of tanning places in LA, and those ‘other’ places may be better suited for you if you don’t agree with our non-negotiable, non-flexible policies. We know your time is valuable, and so is ours. We schedule clients back to back and take clients at their scheduled appointment time.
    • If you show up 10+ minutes late to your confirmed appointment time, you will be charged an additional $20 late fee.
    • If you show up 15+ minutes past your appointment time, You will forfeit your appointment entirely and will not receive a refund.
    • No exceptions. We're not the friend holding down the table at brunch that'll let a "sorry, running late, lolz" text fly. We've heard every excuse. Plan ahead.